Hairpocolypse 2020
In February 2020, I started a weekly video series. Little did I know what was to come.
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Personas vs. Personalization
There’s some confusion. These work together, but aren’t the same thing.
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How Many Questions Can I Put In My Survey?
It’s not really about the number of questions — it’s about your needs (and your audience).
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You’ve Done Your Research, Now What?
Your research can be a powerful force for your organization, if you can just do three things with it.
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Recognizing the need is the primary condition for design.
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We design our world, while our world acts back on us and designs us.
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