Pissing Off Your Prospects and Customers with Research
This week it’s just a rant about irritating your customers and prospects by using research! Listen and learn!
Clients sometimes avoid market research because they’re afraid it will “box them in” when it comes to decision-making. Nope. Research is a flare, not a cage.
How to settle on a topic that will give your thought leadership efforts the most bang for your buck.
What makes a client a good research candidate for your agency.
There are pros and cons for both choices, and you may want to use different approaches for different respondent groups.
Often my clients are worried that a few “rogue actors” who are unhappy with the company’s service or simply racing through the survey to get to the incentive are going to torpedo the reliability of the research results. Can this actually happen? You bet! Can you avoid that happening to your data? You bet!…
Sharing your research project — during development and after results are in — can reap lots of rewards within your organization. Don’t be stingy!