Please PLEASE Test Your Surveys!
Little mistakes can have a big impact. Make sure you’re properly testing your surveys before fielding them. I have some suggestions about things to check you might not be considering.
Every researcher I know has gotten this question or comment at some point: “Steve Jobs said research isn’t helpful because people don’t know what they want.” Actually, what Steve said in an interview in 1998 was: “It’s really hard to design products by focus groups. A lot of times, people don’t know what they want…
Research shouldn’t sit on a shelf, neglected and unused. There are definitely ways to avoid this common problem!
Many clients wonder how long it will take to get quality custom research done. It depends on a variety of things, but here’s my take.
My face tells you my answer in this one.
Sharing your research project — during development and after results are in — can reap lots of rewards within your organization. Don’t be stingy!