Personas vs. Personalization
There’s some confusion. These work together, but aren’t the same thing.
Many people who do research with their customers or prospects forget this simple and incredibly valuable step!
If you collect information from your customers, you can probably build thought leadership content from data you already have!
Five Gerbera flowers in a crystal flower pot in row isolated While demographic research is valuable, it leaves a lot of unanswered questions. Attitudinal segmentation research, on the other hand, gives us crucial insights into how people think about a topic, which gives us the power to understand what’s going on between peoples’ ears. There’s…
Oh no! Your research showed you something that goes against what you previously thought. You can still make great thought leadership content from those insights.
It’s tempting to want to connect an individual’s responses to their email or other data you have, but there are good reasons not to — and a better way to get their permission to reach out to them.