Personas vs. Personalization
There’s some confusion. These work together, but aren’t the same thing.
An important aspect of conducting, interpreting and using research is this idea of context. All research projects have a context — when they were conducted, how they were conducted, who conducted them, who was invited to participate in them, how respondents participated, etc. All of these considerations affect how we should look at the…
I chat with Dr. Sarah McKenzie about whether you should expect your research to validate your ideas.
Guess what? The research isn’t the thought leadership. It’s what you build on top of the research that demonstrates your expertise.
Research shouldn’t sit on a shelf, neglected and unused. There are definitely ways to avoid this common problem!
If you’re going to go to the effort of conducting thought leadership research, don’t let it be a one and done content initiative! You can do more with it.