Hairpocolypse 2020
In February 2020, I started a weekly video series. Little did I know what was to come.
How many respondents you really need.
Net Promoter Score is a very common metric, but do you know how it’s calculated and what it tells you? Learn more in this video!
If you collect information from your customers, you can probably build thought leadership content from data you already have!
You might be surprised to know how many of your survey respondents are going to participate using a mobile device — often a smartphone. That small screen requires more than just shrinking the font! In this video I share some considerations for mobile survey respondents.