Actions Don’t Mirror Emotion
Knowing what people do isn’t the same as knowing what they think.
Response counts depend on a variety of factors. Learn how to plan ahead for healthy response levels.
Many people who do research with their customers or prospects forget this simple and incredibly valuable step!
Your research can be a powerful force for your organization, if you can just do three things with it.
Research jargon is intimidating and doesn’t help your audience understand.
In this video I share one of my favorite resources for people who are building, reviewing or interpreting survey research – a little book by Amy Pettit called “People Aren’t Robots”.
Clients sometimes avoid market research because they’re afraid it will “box them in” when it comes to decision-making. Nope. Research is a flare, not a cage.