Personas vs. Personalization
There’s some confusion. These work together, but aren’t the same thing.
Guess what? The research isn’t the thought leadership. It’s what you build on top of the research that demonstrates your expertise.
Knowing what people do isn’t the same as knowing what they think.
Good research can not only build your thought leadership through the insights it reveals — simply doing it in the first place helps you build your authority with your thought leadership followers.
Research can be a wonderful way to establish your organization as an expert on an audience, a geography or an industry.
Response counts depend on a variety of factors. Learn how to plan ahead for healthy response levels.
In this video I share one of my favorite resources for people who are building, reviewing or interpreting survey research – a little book by Amy Pettit called “People Aren’t Robots”.