Share the Wealth
Sharing your research project — during development and after results are in — can reap lots of rewards within your organization. Don’t be stingy!
Net Promoter Score is a very common metric, but do you know how it’s calculated and what it tells you? Learn more in this video!
There’s some confusion. These work together, but aren’t the same thing.
Research shouldn’t sit on a shelf, neglected and unused. There are definitely ways to avoid this common problem!
A couple of smart questions from a client spurred this video — what do you want to get out of your research? And what will your respondents get out of participating?
This week it’s just a rant about irritating your customers and prospects by using research! Listen and learn!