Segments vs. Personas
A little insight into the difference between segments and personas. They’re not the same, but they’re both important!
Net Promoter Score is a very common metric, but do you know how it’s calculated and what it tells you? Learn more in this video!
Have you been asked to rustle up some quick research on spec for a prospect? There’s a better way to provide valuable insights for the pitch, help your existing clients AND build your agency new business funnel.
It’s not as easy as it looks, and running your own groups can affect the results.
You don’t have to wait until you can pull off a major new research study to start building your thought leadership with research. Even small, simple approaches can be a great start!
You might be surprised to know how many of your survey respondents are going to participate using a mobile device — often a smartphone. That small screen requires more than just shrinking the font! In this video I share some considerations for mobile survey respondents.
Don’t create research to tell you “That”. Create research to tell you “If”.