Segments vs. Personas
A little insight into the difference between segments and personas. They’re not the same, but they’re both important!
Likert scales are a very common tool in survey research. But there are specific things you need to consider when setting them up. The first is BALANCE. Likert scales need to have the same number of options on either side of the neutral point. The second is LENGTH. While scales with more response options…
There’s some confusion. These work together, but aren’t the same thing.
Knowing what people do isn’t the same as knowing what they think.
Your research can be a powerful force for your organization, if you can just do three things with it.
Research can be a wonderful way to establish your organization as an expert on an audience, a geography or an industry.
Agencies often think of research as a significant cost, but fail to recognize its ability to generate revenue and ROI as well. Whether conducted for client work or for the agency’s own thought leadership and business development efforts, research can generate ROI in a number of ways — both by generating revenue and by…