The Power of Thought Leadership: Unleashing Your Agency’s Potential
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The Power of Thought Leadership: Unleashing Your Agency’s Potential

When you’re competing against thousands of marketing or advertising agencies that offer similar services to yours, how do you stand out? Our Agency Core study revealed many (46%) agency clients prefer agencies that offer specialized marketing expertise. So if you want to attract and retain clients, curate specialized expertise. Then let people know you have…

How Thought Leaders and Loyalty Builders Cultivate Resilience
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How Thought Leaders and Loyalty Builders Cultivate Resilience

purple flower growing on crack street, soft focus You might think successful agencies have higher revenue and more staff, but our research shows that’s not the case. A successful agency is just as likely to have fewer than 10 employees as it is to have over 100. Three in four respondents have worked in the…

How to Identify Your Agency Segment
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How to Identify Your Agency Segment

Five Gerbera flowers in a crystal flower pot in row isolated While demographic research is valuable, it leaves a lot of unanswered questions. Attitudinal segmentation research, on the other hand, gives us crucial insights into how people think about a topic, which gives us the power to understand what’s going on between peoples’ ears.  There’s…

New Research Shows How to Make Your Agency Unbeatable 
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New Research Shows How to Make Your Agency Unbeatable 

Between talent shortages and client defection, establishing a clear niche, and building a positive reputation, there are a lot of moving pieces that can fall apart for agency owners. In the worst-case scenario, an agency may have to fold if it cannot identify and implement strategies to address these common hurdles.  Are some agencies more…

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New Audience Audit Study Reveals What Agency Clients Want – and Why

Today at the BOLO conference for digital marketing agencies, Drew McLellan and I presented the first look at our new study aimed at understanding how clients choose agencies — the attitudes clients hold about agencies, where they believe agencies offer value for their clients, and how clients want their agency relationships to be structured. Agency Buyer…